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Privacy
Policy
A2P
At BRC Saunas and Spas Inc., your privacy is our top priority. This updated A2P Messaging Privacy Policy outlines how we handle your personal information when you receive communications from us.
1. Consent and Authorization
By subscribing to our A2P messaging service, you provide explicit consent to receive notifications, updates, offers, and other service-related communications from BRC Saunas and Spas Inc. Standard messaging rates may apply. You may opt out at any time by replying with the designated stop command or contacting us directly.
2. Information Collection and Use
We collect your mobile phone number solely for the purpose of delivering timely and relevant information regarding our products and services. Your number is used exclusively for our communications and is not shared with third parties except as required by law or with your explicit consent.
3. Data Security
We employ advanced security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no digital communication is completely risk-free, we continuously update our security practices to safeguard your data.
4. Your Rights
You have the right to:
- Access: Request details of the personal data we hold about you.
- Correction: Ask for corrections if you believe any information is inaccurate.
- Opt-Out: Withdraw your consent and stop receiving messages at any time.
For any questions or to exercise your rights, please contact us using the information below.
5. Contact Information
For inquiries, concerns, or to update your communication preferences, please reach out to:
BRC Saunas and Spas Inc.
Phone: (201) 254-0604
Cancellation Policy
BRC Sauna and Spa reserves and supplies everything for your booking, however if you require to cancel or make changes to your appointment , you need to do so as early as possible, and no later then 24 hours prior to your scheduled appointment time. You will be asked for your credit card information at the time of booking your appointment, please be advised that your credit card will be charged for the full amount of the treatment if you do not comply with above said cancellation policy. This policy also applies to gift card holders.
Late Arrival
Please be advised that the full service will be provided within the booking time, arriving late may limit such service since no extension will be provided. We suggest that you arrive 15 to 30 minutes before your scheduled appointment to receive the full enjoyment of your service; you are also responsible for the payment in full even if you arrive late.
Massage and Body Treatments
For your convenience, you may request preferred gender of the therapist. You must be at least 18 years of age to receive any treatments.
Health Conditions
You are responsible to notify of all and any health conditions, injuries and allergies at the time of making an appointment.
Hygiene and Cleanliness
We are dedicated to the safety, cleanliness and hygiene of our facility and our equipment. Kindly help us keep our spa neat by placing used towels, robes and slippers in the provided hampers.
Loss or Damage
We at BRC Sauna and Spa make every effort to be sure that your visit here is as tranquil as possible. For your convenience, we are providing you with 2 storage units under lock and key (front deck locker for smaller valuables and a locker for your clothing and other belongings) to keep your things safe, however we regret that we cannot be responsible for any damage or loss of your personal articles.
Steam room and Sauna Usage Guidelines
- Individuals with any medical conditions must consult a physician before
using any BRC Spa facilities or scheduling treatments - Visitors MUST NOT under any circumstances touch or change any and all
the controls, prop door open or pour water on rocks in Sauna or Steam Room - Swimwear or shorts MUST be worn
- Shower before and after each use
- Allow your body to cool down at least 10-15 minutes after each use
- Make sure your drink plenty of water before and after each use
- Do not use your cell phone inside the spa rooms (locker room cell use
if permitted) - Be respectful to other users, any inappropriate or suggestive behavior will
result in loss of your BRC Spa privileges
BRC Gift Cards
We regret that we cannot redeem gift cards for cash or issue a refund. Since there’s no expiration date on our gift cards, we will be glad to accommodate you at the time which is convenient for you.
Payments
All major credit cards are accepted.